Standard Gate Repair Charges
When a customer admits responsibility for damaging a parking gate arm and comes in to pay, use the laminated Gate Repair Guide provided at your terminal to determine the appropriate total charge.
The standard charges include:
- Drive time: Minimum of 1 hour.
- Repair time: 1 hour.
- Maintenance fee: $100.
Drive time and repair time are charged in addition to the $100 maintenance fee. Refer to the laminated guide for examples and the appropriate total charge for the specific situation.
How to Process the Payment
For the time being, ring up gate repair charges under Extended Parking in TDS.
Reference Guide
Each terminal will receive a laminated Gate Repair Guide. Keep it available for reference when processing payments for parking gate arm damage.
Use the guide's examples to determine the appropriate charge for the situation. If you have questions about the charges or how to process the payment, contact Management for clarification.
