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How to Clear the Cache in Google Chrome

Clearing the browser cache can help resolve certain POS issues by removing temporarily stored files. Follow the steps below to clear the cache and restart Chrome.

Steps to Clear the Cache

  1. Open Google Chrome.
  2. Click the three dots (⋮) in the top-right corner.
  3. Select Delete browsing data.You can also use the keyboard shortcut Ctrl + Shift + Delete.
  4. Under Time range, select All time.
  5. Check the box for Cached images and files.
  6. Leave Browsing history and Cookies and other site data unchecked if you only need to clear the cache.
  7. Click Delete data.
  8. Close Google Chrome completely, then reopen it.
  9. Log back into the POS website and retry the transaction or credit card reader connection.

Important Notes

  • Clearing only the cached images and files helps preserve your browsing history and cookies.
  • If the issue continues after clearing the cache and restarting Chrome, contact the appropriate support team for further assistance.